- Customer Service
- Shipping & Delivery
Shipping Policy Please allow 1-3 days processing time before orders ship. We ship using US Postal Service ground services. We also offer next day, second day, and 3 day shipping expedited services if you need your order in a hurry. Shipping Charges are based on weight. All items are shipped direct from our wholesalers warehouse.
- Returns & Replacements
- When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from us, please return the package within 30 days to our wholesaler warehouse at the address listed below. You must contact us for return authorization and paperwork prior to returning the package. Upon return and receipt of the product(s), we will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling - NO QUESTIONS ASKED. Shipping and handling is not refundable All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure full credit. When exchanging, include the correct size needed. NOTE: It is advised that when shipping products back to us customers should choose the same shipper as when the product(s) was delivered, as well as insure the item for full value should anything happen during shipping. Customer is responsible for return shipping in exchanges and we will pay for shipping the new item back to customer Out of Stock/Backorder Policy We do out best to keep our website up to date, but in the event an item is out of stock, we will contact you immediately by phone or email. You will have the option to order a new item, wait for availability, or receive a full refund of purchase. All items and prices are subject to availability.
- Payment, Pricing & Promotions
- We accept Visa, Mastercard, American Express and Discover credit cards. We accept checks and money orders, however those orders will not ship until the payment has cleared. We do not accept COD billing. If paying by check or money order, please select Contact US option so that we may personally handle your transaction.
- Privacy & Security
Magento has created this privacy statement for CENTRAL TEXAS LEATHER in order to demonstrate our joint commitment to privacy. The following discloses the information gathering and dissemination practices for this website:
Magento.com tracks IP Addresses
This site may contains links to other sites.
CENTRAL TEXAS LEATHER is not responsible for the privacy practices or the content of such Web sites, unless otherwise specified below your information is never shared with other companies, even those who are also using Magento technology.
This site requires Unique Identifiers.
This site uses an order form for customers to request information, products, and services, it also collects visitor's contact information (like their email address), in some circumstances their unique identifiers (like their pets name, or mothers maiden name), and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future informational mailings; see the choice/opt-out section below, users may NOT opt out of receiving order notifications, or other contacts which are deemed essential by CENTRAL TEXAS LEATHER.
This site requires Financial Information.
Financial information that is collected is used to bill the customer for products and services. Unique identifiers (such as pets name, and mothers maiden name) are collected from Web site visitors to verify the user's identity.
This site may have Surveys and/or Contests.
Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site may also run contests in which case we may ask visitors for contact information (like their email address). Generally this information is used to verify eligibility, however we may also use contact data from our contests to send users information about CENTRAL TEXAS LEATHER. The customer's contact information is also used to contact the visitor when necessary (for example winners). Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services.
This site may contain Public Forums
This site may include chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
About our System Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed it is transmitted using strong SSL encryption. CENTRAL TEXAS LEATHER may keep a copy of your information on its own system using Magento's WebAPI system, this system may have its own security measures in place.
This site provides the choice to Opt In or Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. Each time an information email is distributed, you have the option to use unique unsubscribe url which is attached to each outgoing email. Customers may unsubscribe at any time by simply logging into their accounts.
We provide the ability to Correct/Update YOUR information.
This site gives users the following options for changing and modifying information previously provided. Simply visit the customer login area of this website.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
|By Mail:||CENTRAL TEXAS LEATHER
608 Parkview Dr.
Round Rock, TX. 78681
Amendments made directly by CENTRAL TEXAS LEATHER: No amendments have been made.